Health Guarantee

All our birds are DISEASE TESTED negative for Polyomavirus (PVD), Avian Bornavirus (ABV), Proventricular Dilatation Disease (PDD), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell.

We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital disabilities. When a customer purchases a bird(s) from us, we provide our customers with a seven days health guarantee on a bird(s) that are weaned (eating on their own).

Within the first seven days of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian voluntarily. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to Cockatoo Parrot Store within 24 hours of exam for exchange or full refund of the bird(s). Also, any bird(s) taken and hand-fed by customers are not qualified for any guarantee.

There are no refund(s), exchange or another free bird if a customer is unable to take care of an unweaned bird(s). If a customer wants an un-weaned bird but cannot take care of it, a customer may pay an extra fee agreed by Cockatoo Parrot Store to wean the bird for them.

In the event the buyer fails to have the bird(s) examined by an avian veterinarian within the 7-day period after pickup or delivery. The buyer understands and agrees that the sale is final, and there is no guarantee/refund on the bird(s) anymore.